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Privacy Policy

Last Updated: April 7th, 2023

At Successful Essay, we understand and value the importance of your privacy. We are committed to safeguarding and protecting your personal information while providing the best possible experience for our users. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your data remains secure.

By using our services or accessing our website, you agree to the collection, storage, and use of your personal information in accordance with this Privacy Policy.

1. Information We Collect

Successful Essay collects personal information when you:

  • Create an account or register for our services
  • Request information, quotes, or services
  • Place an order
  • Contact us via email, phone, or other communication channels
  • Participate in surveys, promotions, or contests
  • Access our website

The types of information we collect may include:

  • Your name, email address, phone number, and other contact details
  • Billing and payment information
  • Order and transaction details
  • Your academic level, subject, and essay requirements
  • Communication records with our support team and writers
  • Technical information such as IP address, device type, and browser information
  • Usage data, including pages visited and time spent on our website

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing our services, including processing orders and delivering essays
  • Communicating with you about your account, orders, or inquiries
  • Personalizing and improving your experience on our website
  • Ensuring the security of our website and protecting against fraud
  • Complying with legal obligations and resolving disputes
  • Analyzing user behavior to optimize our services and marketing efforts
  • Sending you promotional materials, newsletters, and other information, with your consent

3. Disclosure of Information

We may share your personal information with trusted third parties, including:

  • Professional writers and editors working on your orders
  • Payment processors for secure transaction processing
  • Marketing and analytics partners to improve our services and promotions
  • Legal and regulatory authorities when required by law

We will not sell or rent your personal information to any third parties without your explicit consent.

4. Data Security

Successful Essay takes data security seriously. We implement industry-standard security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to protect your personal information. We also restrict access to your information to authorized personnel only.

However, no method of data transmission or storage can guarantee complete security. In the event of a data breach, we will promptly notify you and take all necessary actions to minimize the impact.

5. Cookies

Our website uses cookies to improve user experience, analyze website traffic, and tailor our marketing efforts. You can adjust your browser settings to block or delete cookies, but this may affect your ability to access certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any significant changes by posting an updated version of the policy on our website. Your continued use of our services after any changes have been made constitutes your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact our Data Protection Officer at:

Email: [email protected]

We are committed to addressing any privacyconcerns promptly and will work with you to resolve any issues related to our Privacy Policy or your personal information.

9. Your Rights

You have certain rights regarding your personal information, which may vary depending on your jurisdiction. These rights may include:

  • The right to access, update, or correct your personal information
  • The right to request the deletion of your personal information
  • The right to restrict or object to the processing of your personal information
  • The right to withdraw your consent to the use of your personal information for specific purposes
  • The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format (data portability)
  • The right to lodge a complaint with a supervisory authority

To exercise any of your rights or request further information about our Privacy Policy, please contact our Data Protection Officer using the contact details provided in section 8.

10. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, and resolve disputes. When we no longer need your personal information, we will securely dispose of it in accordance with our data retention and deletion policies.

11. International Data Transfers

Successful Essay operates globally, and your personal information may be transferred to, stored, or processed in countries outside of your jurisdiction. We take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws, regardless of the country in which it is processed.

By using our services or providing your personal information to us, you consent to the transfer, storage, and processing of your personal information in countries outside of your jurisdiction.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take prompt steps to delete such information from our records.

13. California Privacy Rights (CCPA)

If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act (CCPA). These rights include:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request the deletion of your personal information
  • The right to opt-out of the sale of your personal information
  • The right to non-discrimination for exercising your privacy rights

To exercise your rights under the CCPA, please contact our Data Protection Officer using the contact details provided in section 8. We may require you to verify your identity before processing your request.

14. EU and UK Privacy Rights (GDPR)

If you are a resident of the European Union or the United Kingdom, you may have additional privacy rights under the General Data Protection Regulation (GDPR). These rights include:

  • The right to be informed about the collection and use of your personal information
  • The right to access, rectify, or erase your personal information
  • The right to restrict or object to the processing of your personal information
  • The right to data portability
  • The right to withdraw your consent to the processing of your personal information
  • The right to lodge a complaint with a supervisory authority

To exercise your rights under the GDPR, please contact our Data Protection Officer using the contact details provided in section 8. We may require you to verify your identity before processing your request.

15. Governing Law

This Privacy Policy and any disputes arising from it or our handling of your personal information are governed by the laws of the jurisdiction in which we are based, without regard to its conflict of law provisions.

16. Consent

By using our services, accessing our website, or submitting your personal information to us, you consent to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

If you do not agree with our Privacy Policy, please refrain from using our services or submitting your personal information to us. If you wish to withdraw your consent at any time, please contact our Data Protection Officer using the contact details provided in section 8. Please note that withdrawing your consent may affect your ability to use our services or access certain features of our website.